Frequently Asked Questions
Monthly, you will receive 4 pieces of hair accessories. They come in forms of flower headband/clip and or bow headband/clip.
Only $14.99 a month for the monthly subscription. Select the 12-month pre-pay option and get two months FREE!
Your first payment is processed when you place your order. Each following month you will be billed on the 1st of the month (if you choose the month-to-month plan).
If you placed your order on or before the 7th of the month, expect to receive your first package the same month you joined. If you placed your order after the 7th, expect to receive your first package the following month.
Your order will be shipped within 1-business day from when you placed your order.
We are currently shipping to the U.S. We send our packages via the U.S. Postal Service. The packages leave our hands mid-month, and usually arrive 7 - 10 business days after they are shipped. You will always receive a notification email when your package has been shipped out. If you have additional question, please contact us at: firstname.lastname@example.org.
You can change all of your personal information by logging into your account.
Month-to-month subscriptions can be canceled at any time before the next billing date (1st of the month). Simply log onto your account and select “cancel subscription”. The 12-month pre-paid subscription will be refunded based on the remaining months subscribed. The refund will be based on the single month subscription rate.
We currently do not offer refunds or exchanges for the subscription packages and non-subscription items from our shop. However, we are always happy to replace anything damaged upon arrival. Simply take a picture and send it to us by email for assistance at: email@example.com